Our Product

We can help you automate the way your participants submit claims, increase CSR productivity, and reduce debit card challenges.

FlexMinder unlocks insurance claim data on behalf of the participant. We make it easy for participants to get reimbursed, substantiate a challenged transaction, and view their up-to-date medical expenses and account balances — ensuring that no FSA money is wasted at the end of the year.

 

Features

Claims

Claims Made Easy

Participants quickly connect to their medical, dental, vision, and pharmacy plans in a few simple steps

Claims consolidated daily in a single file for claims adjudication and simple, paperless debit card substantiation

Streamline processing with accurate and timely claims data (including copies of EOBs)

Receive every claim automatically with Cruise Control™ or allow participants to decide which claims to submit


White Label

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Complete branding control

Customize as little or as much as you want

Embed our service within your existing application for a seamless user experience

Your brand, front and center


Single Sign-On

SAML 2.0 based solution

Allow your participants to sign into FlexMinder with the same credentials they use for your web site

Easy to implement. The average integration time is 1 week

Provides convenience to participants, fewer passwords to remember


Secure and Compliant

FlexMinder is HIPAA (Health Insurance Portability and Accountability Act) compliant, and has been through several third party audits

All sensitive data is encrypted both at rest and during transit. We use bank-level security safeguards to ensure PHI remains secure

Our datacenter is Level 1 compliant under the Payment Card Industry (PCI) Data Security Standard (DSS) and has been audited in accordance with AICPA: AT 801 (formerly SSAE 16) and the International Standards for Assurance Engagements No. 3402 (ISAE 3402).


What Participants Are Saying

hi guys, just a kudos to say that your website and user interface is one of THE EASIEST and user-friendly that I have seen. I’m just a regular person who uses your site to get $$ back, and I like how it’s a lot more like a social media service in terms of look-and feel than most crummy medical/health-insurance related things. so. thanks! that’s all!
— Nicole F.
I am writing to say THANK YOU, thank you, thank you! This is awesome! I have already used it, and it has made my life SO much easier. I was dreading having to sit in front of my super slow scanner and finish up my submissions for 2015, and now it’s done in 5 minutes.
— A Grateful Customer!