Privacy & Security

We take our responsibility to protect the privacy and confidentiality of any client information very seriously. FlexMinder uses the highest level of security and privacy standards so you know that your information is secure.


Bank Level Security

The FlexMinder security team uses the same security and encryption to safeguard participant information that banks use. Critical data and documents are always encrypted and stored securely:

  • All sensitive data is encrypted at rest (i.e. in storage) using a combination of symmetric and asymmetric keys
  • Information is always transmitted over an encrypted channel (typically SSL)
  • Continuously tests for system vulnerabilities

HIPAA Compliant

FlexMinder is HIPAA (Health Insurance Portability and Accountability Act) compliant and has implemented the following HIPAA standards for protection of personal health information:

  • Encryption of Protected Health Information (PHI)
  • Confidentiality of PHI
  • Auditing of PHI access

Physical Information & Security

FlexMinder’s data centers are highly secure and use cutting-edge electronic surveillance and access control systems. Data centers are staffed around the clock by security guards, with strictly authorized access control. FlexMinder undergoes ongoing vulnerability checks and daily testing for known vulnerabilities. Additionally, FlexMinder employees must pass background checks to ensure the highest level of security.